Building a high performing team requires granting exceptions. Being a high performers means asking for exceptions. Here's how to do both well.
Great advice!
Great reflection on the tension between rules and exceptions. Too often, organizations lean on rules as a way to avoid difficult decisions or accountability, but as you point out, real progress comes from knowing when to challenge the default.
Great advice!
Great reflection on the tension between rules and exceptions. Too often, organizations lean on rules as a way to avoid difficult decisions or accountability, but as you point out, real progress comes from knowing when to challenge the default.